Cancellation and Refund Policy
Cancellation and Refund Overview
At fantasytenis, we strive to ensure a smooth experience for all users. This policy outlines our procedures for cancellations and refunds, ensuring transparency and understanding.
How to Cancel
You have the option to cancel your account or subscription at any time. To initiate the cancellation process, please contact our support team using the methods available on our website or app. While we strive to process cancellations promptly, some services may remain active until the current billing or subscription period ends.
Refund Policy
Refunds may be issued under the following circumstances:
- Subscription Refunds: If you cancel your subscription, you might be eligible for a partial refund based on the remaining time left. Refunds are typically processed within a reasonable timeframe after receiving your cancellation request.
- In-App Purchases: Refunds for in-app purchases will be considered on a case-by-case basis. If you encounter issues with a purchase or believe you are entitled to a refund, please provide our support team with detailed transaction information.
- Technical Issues: If technical problems prevent you from using our services, please report the issue to our support team. We will investigate and may offer a refund or alternative solution as needed.
Please note that some fees or charges may be non-refundable. We reserve the right to refuse refunds under certain circumstances or if the request is made outside of the refund period specified.